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At The Tipi Company, we pride ourselves on being the number one British Tipi manufacturer. As such, you’re in safe hands before, during and after your purchase. Depending on the type of business you are, and what you’re using the tipis for, you will require different levels of specialist support and training that will be suitable for your needs.
At The Tipi Company, we pride ourselves on being the number one British Tipi manufacturer. As such, you’re in safe hands before, during and after your purchase. Depending on the type of business you are, and what you’re using the tipis for, you will require different levels of specialist support and training that will be suitable for your needs.
Our business support service includes:
Our business support service includes:
Once you become a part of The Tipi Company, you will be allocated your own dedicated After-Sales Manager. They will be on hand to give you all the advice and business support you may need.
So, if you have a technical question, maintenance query, or simply want to bounce a sales and marketing idea off us, our After-Sales team has the experience to give you knowledgeable feedback. Our sales team comprises incredibly experienced, professional individuals who have worked within the tipi hire, events, sales and marketing sectors for many years. They know tipi assembly like the back of their hand, so any hurdles you come across, either in the field or back in the office, they will know how to overcome them.
Being a family-run business means that you become a part of our family, so we’ll always go above and beyond to help you accomplish your goals.
Once you become a part of The Tipi Company, you will be allocated your own dedicated After-Sales Manager. They will be on hand to give you all the advice and business support you may need.
So, if you have a technical question, maintenance query, or simply want to bounce a sales and marketing idea off us, our After-Sales team has the experience to give you knowledgeable feedback. Our sales team comprises incredibly experienced, professional individuals who have worked within the tipi hire, events, sales and marketing sectors for many years. They know tipi assembly like the back of their hand, so any hurdles you come across, either in the field or back in the office, they will know how to overcome them.
Being a family-run business means that you become a part of our family, so we’ll always go above and beyond to help you accomplish your goals.
The benefit of being based in Britain is that we offer a full repairs service in-house, where the same team who have made your tipis, will also deal with any repairs you may need. This gives us full control over how our products are made and repaired, ensuring high quality throughout our range.
All of our tipis are supplied with a Canvas Repair Kit which allows you to rectify any minor issues you may encounter while on-site. If more significant damage occurs due to an accident, you can report this directly to your After-Sales Manager for them to help you straightaway. We have an Online Repairs Form available to our customers where all the information can be logged and photos can be uploaded. This allows your After-Sales Manager to liaise directly with the Production Team to give you honest, practical feedback about the next steps. If we can fix it, we will. If it can’t be repaired, you’re able to purchase replacement components from us.
The benefit of being based in Britain is that we offer a full repairs service in-house, where the same team who have made your tipis, will also deal with any repairs you may need. This gives us full control over how our products are made and repaired, ensuring high quality throughout our range.
All of our tipis are supplied with a Canvas Repair Kit which allows you to rectify any minor issues you may encounter while on-site. If more significant damage occurs due to an accident, you can report this directly to your After-Sales Manager for them to help you straightaway. We have an Online Repairs Form available to our customers where all the information can be logged and photos can be uploaded. This allows your After-Sales Manager to liaise directly with the Production Team to give you honest, practical feedback about the next steps. If we can fix it, we will. If it can’t be repaired, you’re able to purchase replacement components from us.
If you damage or lose a component and need it replaced, we can arrange immediate delivery on a replacement part. Whether it’s a locating pin or a main tipi pole, we have every part available at your command. Just reach out to your dedicated After-Sales Manager and they will be able to help you get the parts you need.
If you damage or lose a component and need it replaced, we can arrange immediate delivery on a replacement part. Whether it’s a locating pin or a main tipi pole, we have every part available at your command. Just reach out to your dedicated After-Sales Manager and they will be able to help you get the parts you need.
We strongly believe in the quality of our Made in Britain products, and as a result, we have a 1-year manufacturing warranty in place. If any of our products fail due to a manufacturing defect, we will fix it or repair it. This warranty extends to all timber frameworks, steel components and canvas accessories.
We strongly believe in the quality of our Made in Britain products, and as a result, we have a 1-year manufacturing warranty in place. If any of our products fail due to a manufacturing defect, we will fix it or repair it. This warranty extends to all timber frameworks, steel components and canvas accessories.
Here at The Tipi Company, we have a Research and Development team who are dedicated to constantly refining and improving the products we manufacture. They are lead by our Founder and Creative Director, Gary Harthern, who designs every product we produce, and also works on all our our Bespoke Projects.
We have a worldwide supply chain who are also constantly evolving its product range with the latest materials and techniques. Combined, our team of Engineers, CAD Designers and Production Team are proud to produce the “Rolls-Royce” of tipis – the best you can invest in.
Here at The Tipi Company, we have a Research and Development team who are dedicated to constantly refining and improving the products we manufacture. They are lead by our Founder and Creative Director, Gary Harthern, who designs every product we produce, and also works on all our our Bespoke Projects.
We have a worldwide supply chain who are also constantly evolving its product range with the latest materials and techniques. Combined, our team of Engineers, CAD Designers and Production Team are proud to produce the “Rolls-Royce” of tipis – the best you can invest in.
If you feel like you need our specialist support for tipi business planning, don’t hesitate to contact The Tipi Company today. Our team is on hand every step of the way to guide you through obtaining planning permission for tipis, tipi assembly, repairs and much more.
If you feel like you need our specialist support for tipi business planning, don’t hesitate to contact The Tipi Company today. Our team is on hand every step of the way to guide you through obtaining planning permission for tipis, tipi assembly, repairs and much more.
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